Overview

Entitlements management lets your team instantly update entitlements for your users, based on their organization, pricing plan, or user ID without redeploying your app.

Problem

Without entitlements management:

  • Sales and customer success can't easily enable access to features or increase usage limits for prospects and customers they're speaking with.

  • The logic for entitlements, feature access, and usage limits, is scattered across the codebase with no single source of truth, making it hard to understand and prone to errors.

  • Changes to entitlements require complex, coordinated code changes, app rebuilds, and redeploys.

Solution

Define entitlements in Hypertune as flags instead of hardcoded values:

type Root {
  entitlements: Entitlements!
}

type Entitlements {
  teamRolesEnabled: Boolean!
  maxTeamSize: Int!
  maxApiRequestsPerDay: Int!
  versionHistoryEnabled: Boolean!
}

Then reference them in your code:

This empowers product, sales, and customer success to instantly update entitlements from the Hypertune dashboard without any code changes or redeploys:

Benefits

  • Sales and customer success can instantly enable access to features or increase usage limits for prospects and customers they're speaking with.

  • The configuration logic for entitlements, feature access, and usage limits, is extracted out of the codebase into a single source of truth that's visible to all stakeholders.

  • Entitlements can be updated instantly at runtime without any code changes or redeploys.

ROI

These benefits help teams:

  • Close more prospects, boost customer satisfaction, and generate more revenue.

  • Improve product reliability for users.

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